AR & Collections Agent

Your Collections Agent Closes the Loop

Cash application, remittance matching and proof-of-delivery retrieval by rules where they tie out, and by the agent where they don't. Every posting carries a full audit trail.

Agent Capabilities

How the agent accelerates collections

From cash receipt matching to proof-of-delivery retrieval, the agent handles your entire receivables workflow.

01

Intelligent Remittance Matching

The agent parses bank statements and remittance advices, matching payments to open AR invoices, even across complex customer accounts with partial payments and deductions.

02

Automated Cash Posting

Matched payments are posted directly to your ERP with full audit trails. Matched by rules; anything the agent resolves is recommended for approval first.

03

POD Retrieval & Attachment

The agent automatically retrieves proof-of-delivery documents from carriers and attaches them to invoices, so when a dispute arises, the evidence is already there.

04

Agent-Powered Exception Resolution

Unmatched payments are investigated by the agent: it checks customer history, suggests allocations, and drafts customer queries, all with full context for your review.

05

Multi-Entity Collections

Manage collections across multiple legal entities, currencies, and customer hierarchies. The agent understands intercompany payments and complex allocation structures.

06

Collections Intelligence

Track DSO trends, aging buckets, collection effectiveness, and customer payment behaviour. The agent surfaces insights that help you prioritise collection efforts.

Core Technology

Automated Cash Receipt Matching

Watch how Opnua matches bank receipts, remittance advices, and open AR invoices, posting payments automatically with full reconciliation.

Bank Statement

Awaiting
TransactionCR-20240315
PayerFleetLine Dist.
ReferenceREM-8842
Amount$24,500.00
Date2024-03-15

Remittance Advice

Awaiting
Remit No.REM-8842
CustomerFleetLine Dist.
Invoices3 invoices
Total$24,500.00
MethodACH Transfer

Open AR Invoices

Awaiting
INV-4401$12,000.00
INV-4415$8,500.00
INV-4422$4,000.00
Sub-Total$24,500.00
StatusOpen

Awaiting Documents

Collecting bank receipt, remittance, and invoices

Delivery Evidence

Automated POD Retrieval

Opnua automatically retrieves proof-of-delivery documents from carriers and links them to your invoices, eliminating manual chase and accelerating dispute resolution.

Shipment Dispatched

Order #ORD-7712 shipped via Atlas Freight

POD Retrieved

Signed delivery confirmation collected automatically

Evidence Attached

POD linked to INV-4401 for dispute resolution

The pilot

What the pilot measures

What proportion of receipts post without a person touching them, how long an unmatched remittance takes to clear, and what happens to debtor days when the chase is no longer held in one person's head.

Simple Process

How the agent handles AR

01

Import & Parse

The agent captures bank statements and remittance advices automatically from banking portals, email, and EDI feeds, extracting payment details, references, and amounts.

Bank Portal

MT940

Email

Remittance

EDI

CAMT.053

02

Match & Reconcile

Cross-reference receipts, remittances, and open AR invoices. The agent uses intelligent matching that considers customer patterns, partial payments, and historical allocations.

Bank Receipt

FleetLine Dist.

€24,500.00

REM-8842

Open AR Invoices

AR-7201
€8,200.00
AR-7214
€11,300.00
AR-7229
€5,000.00
03

Post & Attach

Matched payments are posted to your ERP automatically. The agent retrieves proof-of-delivery documents from carriers and attaches them to invoices for dispute readiness.

Payment posted to ERP
AR invoices closed
POD retrieved from carrier
04

Resolve & Learn

Exceptions are investigated by the agent with full context and suggested actions. Every resolution teaches the agent, improving matching accuracy and reducing future exceptions.

Unmatched receipt: REM-8856

€12,750.00 from Apex Manufacturing

·search_open_invoices
·check_customer_history
·suggest_allocation

AR Questions

How the agent handles your receivables

Remittance matching, unmatched payments, delivery evidence and reporting.

01

How does Opnua match incoming payments to invoices?

It captures bank statements and remittance advices from banking portals, email and EDI feeds, then matches payments against open AR invoices — including across complex customer accounts with partial payments and deductions. Matched receipts post to your ERP with a full audit trail.

02

What happens to a payment that does not match anything?

The agent investigates it. It checks customer history, suggests an allocation and drafts the customer query, with the full context attached for you to review before anything goes out.

03

How does proof-of-delivery retrieval work?

The agent retrieves proof-of-delivery documents from carriers automatically and attaches them to the invoice, so when a delivery is disputed the evidence is already there rather than something to go chasing.

04

Can it handle collections across multiple legal entities?

Yes — multiple legal entities, currencies and customer hierarchies, including intercompany payments and complex allocation structures.

05

What can we see about collections performance?

DSO trends, ageing buckets, collection effectiveness and customer payment behaviour, with the agent surfacing which accounts to prioritise.

06

How much of cash application can be automated?

Receipts that tie out are posted by rules. The ones that don’t are worked by the agent and recommended for approval. What proportion falls into each is measured on your own data during the pilot, not quoted from someone else’s.

O

Ready to put an agent on your collections?

Join manufacturing and distribution companies that trust Opnua's AI agent to automate cash application, resolve exceptions, and accelerate collections.

Pilot on your own dataLive in four weeksNo long-term contract

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